Entire eliminates pre-commitment payment, unveils new itinerary solution
March 2023
Entire Travel Group is eliminating its $100 pre-commitment payment for customised
holiday packages, while also introducing a new dynamic itinerary and documentation
solution for all of its tailor-made holiday packages.
Sales and Marketing Director Greg McCallum says the $100 pre-commitment charge was
introduced in early 2021 as the industry was emerging from the pandemic.
"Like all travel companies we were then operating with limited resources and needed to ensure
we maintained our service levels," says McCallum. "Since then, we have steadily rebuilt, most
recently by adding seven new full-time members to our Canada, Islands and Europe sales teams.
"At the same time, we've been delighted to see that our travel agent partners, as part of their
own efforts to optimise efficiency, have adopted a firmer approach to qualifying leads.
"As a result, we are confident that a pre-commitment charge is no longer necessary and want
thank our trade partners for supporting us throughout this transition period."
Meanwhile, Entire Travel Group will on (Monday) 27 February go live with a new dynamic
itinerary and documentation solution for custom-designed holiday packages.
"Travel agents booking a customised holiday package now have access to full colour, day-by-day
itineraries, featuring their agent logo and downloadable as pdf documents," says McCallum.
“But in addition, they will have the ability to view the itinerary and travel documents via their
desktop, mobile device or using an App – allowing changes to be made dynamically, in real-time
for speed and efficiency.”
For more information visit https://www.entiretravel.com.au
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